Get free updates and workshops, exclusive offers, photography tips, and much more! Find the help you need by selecting the appropriate category below:. Online Order Support. What is Upgrade Assurance? What is Backup CD? What payment methods do you accept? When will my bank card be charged? Your bank card will be charged immediately after your purchase has been placed. How will the charge appear on my bank statement? Do I have to pay sales tax?
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Your card number should be entered in as a continuous string of numbers. Why are you not accepting my bank card? How do I start a new order? Will my subscription be automatically renewed? How can I cancel my Auto-Renew? What is your Refund Policy? How do I request a refund? To request a refund, please contact Customer Care by email or by phone at Download Support. How do I download? How do I re-install software I purchased as a download? How do I get my license codes for my purchase? My license code is not working?
How do I re-download software that I have already purchased? I have finished downloading, where do I find it? How can I get technical support for my product? Why do I need to accept cookies? How do I set up my browser to accept cookies? What is your privacy policy? View our privacy policy. Looking for something else? Chat with us. Looking for Canvas? Confirm folder delete. Prompts you for confirmation when deleting folders.
Confirm file delete. Prompts you for confirmation when deleting files. Confirm read-only rename and delete. Prompts you for confirmation when renaming or deleting read-only items. Overwriting duplicate files. Prompts you for confirmation when overwriting duplicate files. Does not move, copy, or overwrite any files that result in naming conflicts. Save Originals. Click to edit file name. Use Recycle Bin.
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