Windows Mail uses some region information to connect to the proper mail server for some mail providers, such as Google. Windows Mail integrates a calendar system with your email, and will need access to the Windows Calendar app to do so.
This is done through the Privacy settings. If you know your mail server settings, you can check them quickly to be sure nothing changed on accident. Sometimes Windows Sync settings don't copy properly, and allowing them to reset can solve problems you may have.
In order to make sure none of your protected operating system files have become corrupted you need to run a tool called System File Checker. This tool will scan all protected files and in the event they are corrupted, replace them with an undamaged version. This guide will walk you through opening it and running it. Sluggishness and freezing could be a result of a corrupted or bugged Windows Image. Repairing the Windows Image using the DISM command will check for corrupted, bugged, or incorrect Windows files and replace them with the proper files.
If the installation of Windows Mail is corrupt, sometimes simply removing and reinstalling it will resolve the problem. Get Tech Support See How it Works video. For Business. Step-by-Step Guides. Contact Us. Sign In. Authored by: Support. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! It can be incredibly frustrating when you can't check your email.
This guide will help you troubleshoot common causes of problems you may have with the Windows Mail program on Windows 10, and get you back in contact with everyone.
While the first few steps here are incredibly simple, they are absolutely crucial, and can solve many of the problems you may have quickly and easily! Your email uses your Internet connection to send and receive mail. It's best to make sure that it works with things like browsing webpages first, before continuing. Troubleshoot Internet Connection If you had problems with searching or using your browser, your Internet connection is the problem. Follow this guide for help resolving your Internet connectivity problems, and your email problems will most likely be fixed as well.
My Internet Doesn't Work. It's not good enough just to tell people to delete the account and re-login. That deletes the emails in the outbox. I lost two emails doing it this way, and it was very annoying to have to start both emails again! Hello, I am using the windows 10 mail app for two email accounts. Thank you. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse.
Details required :. Cancel Submit. Previous Next. Andre Da Costa Volunteer Moderator. In the Mail app, open the gear icon at the bottom of the window Click Manage accounts Select that troubled account then delete it Restart your computer Open Mail, then add the account again. How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site. In reply to Andre Da Costa's post on January 17, Hello Andre, Thank you for your advice. Again thank you for your time and effort. Have a great day. For more information, see Set up email in Mail for Windows Note: There are special instructions for Yahoo!
Mail, iCloud, and QQ accounts. If you're having problems with one of these accounts, see Special instructions for other accounts.
If you still can't sync your email after removing your account and adding it again, you might need to add the account using advanced setup. For more information, see Add an account using advanced setup.
If you have a Google, Yahoo! Mail, iCloud, IMAP, or POP3 account, check the settings in the advanced mailbox settings to make sure they're configured to your email provider's specification. If you're using an Outlook. Before checking your advanced settings, you'll need to look on your email provider's website, or contact your email provider, to determine the correct server settings.
You'll need the following information:. If the username and password are different, make sure you have the correct username and password. Unselect the check box next to Outgoing server requires authentication if your provider doesn't require authentication. Unselect the check box next to Use the same name and password for sending email if your provider requires separate authentication for sending email, and provide the outgoing server username and password.
Notes: If applicable, change the following settings as well:. Confirm that your Contacts server and Calendar server addresses are correct. If you're using an Exchange account that requires advanced settings, you'll need to remove the account and add it again using advanced settings.
To add the account using advanced settings, see Add an account using advanced setup. Make sure that Let apps access and send email is set to On. Make sure that Let apps access my calendar is set to On. Two-factor authentication helps protect your account by making it more difficult for someone else to sign in. It verifies your identity using your password and a contact method also known as security info.
The Mail and Calendar apps for Windows 10 don't support two-factor authentication. If two-factor authentication is turned on for your account, you'll need to create an app password for that account. An app password is used instead of your normal account password for apps that don't support two-factor authentication.
Check with your email provider for instructions about how to create an app password for your email account. Sometimes an error appears in the Mail and Calendar apps when the apps try to sync new email or calendar events. Here are some solutions for the most common errors.
The most common cause of an out-of-date account is an incorrect password. In the notification bar at the top of the app, select Fix account. If your password is incorrect, you'll see a message asking you to update your password. Enter the new password and select Done. Tip: If you want to change the password for your account with your email provider—for example, Gmail or iCloud—you'll need to visit the website for your email provider. See Change your password in Mail for Windows 10 for more information.
If your password isn't the problem, you might have a certificate error.
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